Awards, FAQs & Testimonials

Awards 

  • Clinic of the Year 2016
  • Lord Mayors Commendation
  • 4 time nominee Telstra Business Woman of the Year Awards
Judging criteria:
  • Personal, academic, and professional achievements
  • Contributions in the relevant field that benefit others and grow and develop the natural therapies community, profession and industry
  • Demonstrated leadership, innovation, pursuit of excellence, and creativity
  • Contribution to development of the natural therapies community, profession, and industry
  • Future goals and their likely impact on their field
  • Degree of difficulty of the achievement and sacrifices made
  • Previous awards and achievementsVoluntary work or community involvement beyond paid employment
To have a look at our post award video click here Warning.  Contains excitement!


Read our FAQs

 

How do I know which service or practitioner to book or if the service I have chosen is right for me?

If you aren’t feeling 100%, contact us with a list of your symptoms or what you want to achieve and one of our wellness coaches will point you in the right direction. We offer and highly recommend you begin with a Wellness Assessment. Allow 30min and your investment is $57. This is redeemable on your next session, program or membership.

But remember - It’s not just about coming in when you aren’t feeling well. Natural medicine is also preventative, meaning that we can help stay healthy so that you never have to worry about your ill health. 

I’ve seen a practitioner before and they didn’t help. Why should I come in to see one of yours?

We often get calls from clients that are frustrated with their previous experiences. They say, ‘I’ve been to see a practitioner before and it didn’t work. It cost me a lot of time and money.’ Not all practitioners are the same. We recommend you contact us to book in for a complimentary Wellness Assessment, Coaching Session or Complimentary Health Appraisal where we can discuss your needs, symptoms and past experience in depth.

Our practitioners are extremely comprehensive in their consults and they place a large emphasis on scientific testing. This means that any recommendation they make is made after reviewing validated test results that indicate which course of treatment would be best suited for you.

Perhaps what you think you need is not what you need right now. Being a one-stop shop for wellness, our friendly wellness coaches can help point you in the right direction of which type of service would best for you.

How Many Sessions Will I Need?

This all depends on your individual goals.  Getting better doesn’t happen overnight, although we do our best to help you feel amazing as soon as possible. The more effort you put into sticking with your treatment plan, the faster you will get better. As a general rule, the first three consultations are vital to find out about you specifically and how your body and mind is progressing through the treatment. We never take a one size fits all approach, so it can take some time to figure out the best treatment for you. We also change your treatment as your needs change. 

We want to help you maintain your optimal state of good health. Think of the best athletes, top performers in the world. Do they stop when they reach their goals? They keep training to keep in top condition! Wellness is a way of life - for life.

Your wellness is our number one priority. So whatever it takes, we will be with you to help and support you to get the very best from it. ‘One Life Live it Well’ that’s our motto here!

What’s my investment?

We believe your health and wellness is the top priority. Reaching and maintaining your goals is our mission. To do this, as with anything, it’s a way of life. It’s not about just coming for a few visits, it’s about consistently balancing your physical, mental and emotional needs. We offer various levels of care for the stage you are at.

Choose what type of care you would like or contact your wellness coach to help you find the best place to start.

Symptomatic care
Usually a once off visit to relive symptoms only where possible.

Corrective care
1st Consultation:
Your Initial Consultation is 45-60 min. During this visit, your practitioner will go through your medical history, perform some testing if needed, confirm a diagnosis where possible and perform treatment. 

2nd Consultation 
Testing Consultation
Further testing if needed, analysing the results of the first session and treatment. This may be 30-60 minutes

3rd Consultation 
Report of Findings and personalised program recommendation
15-60 minutes. Your practitioner will go through your recommended treatment program based on your goals, medical history, diagnosis, testing results and their research with you. As an example you may be recommended an Immune Program, Fertility Program, Gut Program, Pain Program, Stress Program, Men’s or Women’s Health Program. These usually range from 3-6 months or a minimum of 6 sessions.

Wellness Care 
Wellness care is similar to a gym membership where you have a weekly or annual investment in a health assurance membership that includes clinic and/or studio services. They are designed to save you time, money and the stress of trying to figure out what you need and when. Memberships help you stay on track and maintain the life you love. 
View our memberships 

We have many clients that start on a membership from the very beginning of their treatment. This ensures they receive the very best value from our services. Click here to view our membership options

Do I need Herbal Medicine or Nutritional Supplements?

It depends on your condition. While practitioners focus largely on the diet as the main source of nutrition to maintain health and wellness, when the body is out of balance, there is often a need for specific medicines to remove symptoms and correct imbalances. Practitioner prescribed supplements help speed up the healing process as you are providing your body with the vitamins, minerals and nutrients it needs in order to function its best. These days, it’s difficult to get everything our body needs from our food, so supplements help fill in the gaps.

If you are currently taking supplements and you are and you are wondering if they are the right ones for you, contact us and we will arrange a call with one of our naturopaths to help you out. We hold regular workshops around this topic so be sure to register to our newsletter so you don’t miss out! 
LEARN MORE ABOUT SUPPLEMENTS TODAY

Why should I purchase supplements from MNW?  

At MNW, only the highest quality products are used so you can be confident that they are not only effective but have undergone stringent testing to ensure they pure, ethical and of the highest quality.

The supplements you can purchase over the counter often have a much lower dose and can even be full of artificial binders and fillers. We only use high quality practitioner-only ranges which are 100% natural. There is not a one size fits all here. You are treated as an individual. Our products are stronger than the ones you find elsewhere, which will ensure you that your body is getting what it needs to get better. Not only that, you save money as you won’t need to purchase more of the lower quality products to get the same result. We also only use what we use on ourselves and our family and we have very strict standards.

If you are currently taking any medications or supplements please bring them in with you or take a photo of the ingredients to show your practitioner.  Please note supplements range from $12-$100.

Can I purchase supplements at MNW without a prescription?

The short answer is no. It’s the same as calling a GP and asking for a prescription without a consultation first. They would need to find out why you need the prescription in the first place to not only ensure it’s what your body needs to heal, but to make sure that it’s safe for you to use – the same goes here.

Can I just come for a testing appointment? I don't think I need a full consult. 

We understand that it's important for you to get the answers you are searching for as quickly as possible. However, in many cases, the test that you may think you need is actually not the best option for you. Coming in for an Initial Consult before you do any testing, allows your practitioner to steer you in the right direction.

Instead of trying to figure out a treatment plan for yourself, release this burden and pressure and let one of our friendly practitioners guide you. We find that with most of our clients, they end up saving time from running around trying to research and guess which test they need and they save money from spending on unnecessary tests. 


If you have recently seen another naturopath/specialist elsewhere and they have recommended a specific test for you, you may want to consider coming in for our Testing Program. Find out more here.

I don't want to come in for a consult to receive my test results, can you just email them to me?

Under no circumstances are we able to give test results without a consultation. Our practitioners have a duty of care to explain your test results to you and give you the option of supervised treatment. Consultations may be done over the phone if you are overseas or not available to visit our centre in-person. Once the test results have been disclosed to you, you may request for a copy to take home. 

Can I claim consults using my private health insurance?

Yes. We have a Hicaps terminal so that you can claim on the spot and simply pay the gap price. Rebates are usually around $25-$150 per session. Check with your health fund for your rebate amounts.

How much money do I get back from using my private health insurance?

This depends on your coverage plan with your health care provider. Please consult your health insurance provider for rebate details.

 

 

What our clients are saying

 

 

 

"Within three sessions together Siggy helped me transform a problem that I had battled for years and enabled me to take control of bad eating habits, immediately resulting in weight loss - but more importantly empowering ongoing decisions! I cannot recommend Siggy more highly".
-Richard

  
"Hi Chrissy, just want to let you know the massage yesterday has done wonders and really helped my shoulder issue. Thanks for the treatment and I look forward to seeing you next week for another session".  
- R.J 02.10.14


"Post ear candling treatment – Pain is gone!! Feeling really good, and I swear I can hear more that I could yesterday!!"   
- N.P 02.10.14


"Thank-you so much for seeing me at short notice yesterday. You are lovely. I felt much better. Pain reduced in upper back but what I really found was that I was calmer in my mind, after leaving the clinic it was like everything didn’t seem so hard and I didn’t want to cry anymore. Thank-you so much for taking care of me".   
- V.H 25.11.14

 
"Ear Candling - I feel 100% better and slept so well! I feel clear, light headed (in a good way!) and I feel less yukky. Wish I had have tried ear candling earlier".   
- C.K 26.11.14


"The ear candling has definitely made me feel much clearer and I've felt terrific. It really has made a big difference to how clear my head feels".    
- S.S 29.09.14

"I was feeling remarkably great after your awesome massage! I’ve seen other practitioners for Lymphatic Drainage, they’ve been more mechanical less intuitive, your treatment was instinctive and calming".    
- R.S 08.07.14

"Christine is a fantastic masseuse! I have had many massages over the past five years and Christine is at the top of my list.  She has helped me relieve the aches, pains and stress of a sports injury, everyday work life, and now pregnancy. She has lovely, calm and comforting personality that immediately puts me at ease.  She is also very professional and knowledgeable about the human body. I leave every session feeling relaxed, rejuvenated and a bit wiser about how to take better care of myself. I highly recommend Christine and MNWC". 
- LC 12.03.13

 

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